THE LUMIA CONNECTOR PROGRAM
Know a leader who cares how people connect? We’d love to meet them.
Introduce us to someone who runs a senior living community, hotels, gym network or wellness space. If they become a client, you earn 5% of their first contract.
Become a ConnectorAlready have someone in mind? Email partnerships@lumiacoaching.com
We are an ICF Level 2 accredited coach training school, certifying over 4,000 coaches since 2015. Inc. 5000 recognized company.
We’re on a mission to change how people connect where they live, stay, and gather, and we need your help.
Senior living communities, hotels, gyms and wellness spaces have spent years perfecting their buildings and amenities. Now the opportunity is to train the people who deliver the experience, so they bring the connection and care that make a place and its community feel human. When they do, residents, guests, and members feel known, stay longer, and feel part of something. That’s the change we’re making, one team at a time, and we’re hoping you’ll help us make the connections that get us there.
HOW IT WORKS
How it works
- You know someone. They run a place where the human experience matters the most: a senior living community, a boutique hotel, a fitness club, a residential wellness development.
- You send one email. Use our template or write your own, and cc partnerships@lumiacoaching.com. You don't need our approval first.
- We take it from there. We set up a 30-minute conversation about what their team needs, with no pitch.
- If they become a client. You earn 5% of their first contract, paid each time they pay us.
WHO TO INTRODUCE
Who to introduce
Introduce us to leaders and teams who spend their days with residents, guests, or members at places like these:
- Senior living communities, from independent living to memory care and life plan communities
- Boutique hotels and resorts
- Fitness clubs, studios, spas, and wellness centers
- Residential wellness developments
- Third spaces, such as members' clubs and community hubs
The right person is a CEO, COO, executive director, owner, or general manager. If they can say yes to training their staff, we’d love to meet them.
They'll likely want to talk to us if they've mentioned any of these:
- Turnover is high, and new hires learn the job from whoever has time.
- Move-ins, renewals, or memberships are slipping, and they’re not sure why.
- Marketing promises wellness or community, but the front-line staff was never trained to deliver it.
- They just opened, rebranded, or changed operators.
What we do
Lumia is a coach training school that has trained over 4,000 coaches since 2015. We train the people residents, guests, and members talk to every day, from the front desk and the dining room to the leadership team, in the skills coaches use: listening, asking powerful questions, building trust, and fostering connection in communities. A property chooses a group of about ten; they learn together in live classes, and everyone who finishes our full curriculum becomes a Human First Certified Coach that a property group can market to its guests, members, or residents.
WHAT YOU EARN
What you earn
Plenty of people make introductions for nothing, and we'd rather thank you properly.
- ✓ 5% of the client's first contract
- ✓ Paid each time the client pays
- ✓ No limit on how many people you introduce
- ✓ A short, plain-language agreement before your first payment [link to agreement]
- ✓ Nothing to sell and no quotas
What your contact can expect
You're lending us your name, so here's exactly what happens.
Your contact will hear from Noelle Cordeaux, Lumia's CEO and co-founder. Noelle will ask for 30 minutes to learn how the team works and what's getting in the way. If the training fits, we send a proposal built for that property. If it doesn't, we say so.
Frequently asked questions
Each time your client pays Lumia, we pay you 5% of that payment. Payments start once you sign the agreement.
No. Introduce someone whenever it feels right and cc partnerships@lumiacoaching.com. If you haven't signed the agreement yet, we'll send it to you.
Introduce them now, or wait until the timing feels right. Some good conversations start a year early. If your introduction leads to them becoming a client later, you're still the Connector.
We reply within one business day [CONFIRM], thank you, and move you to bcc. Then we set up the 30-minute call with your contact.
Anyone who knows a decision-maker at a property that fits. You don't need to work in the industry.
Someone already coming to mind?
Introduce them whenever you're ready, and we’ll take it from there.